Exim Routes improved procurement efficiency by 35%

Channels - Mobile

Industry - Paper and Pulp Industry

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Exim Routes excels as the sole distributor of Buckman Chemicals US for North India and Nepal and is a leader in trading both waste and fresh paper. Their global network ensures efficient procurement, while their comprehensive services in selling, installing, and servicing paper machinery set them apart. Known for zero tolerance for claims and top-notch consultancy for paper mill projects, Exim Routes is distinguished by its exclusive distribution rights, global reach, and expert services.

Background

Exim Routes operates in India and Singapore, specializing in the trading of waste paper and fresh paper. They are the sole distributor of Buckman Chemicals US for the North India region and Nepal. Additionally, Exim Routes provides sale, service, installation, and commissioning of paper machinery, and offers consultancy for paper mill projects through a global procurement network.

Some of the challenges like decreased efficiency in procurement process, supply-demand match-making, client engagement, were negatively affecting the ROI of the Exim Routes.

In order to tackle these challenges, Exim Routes partnered with Attention.sh for AI Based Supply & Demand Matching, AI- Driven Procurement Optimization, and handling routine inquiries.

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Goals

  • Improve efficiency in trading and procurement processes.

  • Demand and Supply Match

  • Streamline project management and operational tasks.

Solutions

Exim Routes partnered with Attention.Sh to implement Agentic AI and an AI-integrated mobile app. These solutions included:

  1. AI-Based Supply and Demand Matching: Accurately forecasted demand, balanced supply chain operations, and optimized inventory levels.
  2. AI-Driven Procurement Optimization: Enhanced efficiency in sourcing waste paper.
  3. Automated Customer Service: AI chatbots to manage inquiries and support tasks.
  4. AI-Based Project Management Tools: Streamlined management of paper machinery projects.
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How Attention.sh helped

  • AI - Based Supply and Demand Matching

    • Analyzed market trends to forecast demand accurately.
    • Balanced supply chain operations to meet market needs.
    • Reduced overstock and stockouts, optimizing inventory levels
  • AI - Driven Procurement Optimization

    • Streamlined the process of sourcing waste paper globally.
    • Enhanced decision-making based on real-time data analysis.
    • Improved procurement efficiency and reduced lead times.
  • AI - Project Management

    • Introduced AI-driven tools to oversee paper machinery projects from start to finish
    • Ensured that projects were completed on schedule through efficient AI management
    • Streamlined the process of installation and commissioning, improving overall project execution

Results

  • 35% Improved

    Procurement Efficiency - Reduced Cost and Times Spent on Sourcing Materials

  • 40% Faster

    Response times & issue resolution - more client retention

  • 25% Reduced

    Project Completion Time - Timely Delivery & Installation of Paper Machinery

Performance Evaluation

  • Inventory Management

    Optimized inventory levels through AI-based supply and demand matching.

  • Trading and Procurement

    Enhanced efficiency and reduced costs in the procurement process.

  • Operational Tasks

    More accurate diagnoses and better management of resources contributed to higher patient success rates.

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