Reducing Healthcare Administrative Workload by 60%

Channels - Website

Industry - Healthcare

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Apna Homeopathy is a premier Homeopathic Centre in Jaipur, renowned for providing high-quality services through both in-person and teleconsultations. They are quickly gaining an exceptional reputation for effectively treating a wide range of conditions, including PCOD/PCOS, piles, fistula, fissure, arthritis, spondylitis, renal stones, gout, male sexual disorders, and more.

Background

Apna Homeopathy is a leading homeopathic clinic network in India, dedicated to providing personalized and effective homeopathic treatments to patients.

The limitations of human capacity to handle ever-growing list of patient's routine inquiries, scheduling appointments, and patient's engagement have negatively impacted the average ROI of Apna Homeopathy

To address these challenges, Apna Homeopathy partnered with Attention.Sh to revolutionize their operations and improve engagement with both existing and new patients.

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Goals

  • Improve patient engagement and satisfaction.

  • Streamline appointment scheduling and management.

  • AI Chatbot to handle routine enquiries

Solutions

Apna Homeopathy partnered with Attention.Sh to address the following challenges:

  1. AI Chatbots: For handling routine inquiries.
  2. Automatic Scheduling Systems: For efficient appointment management.
  3. Medicine Inventory Tracking: For efficient inventory management and timely restocking.
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How Attention.sh helped

  • AI Chatbots

    • Handle routine patient's inquiries
    • Ensure patients get automated emergency care in case of serious symptoms
    • Home Care remedies for non-serious symptoms
  • Automatic Scheduling

    • Manage appointments
    • Notification to patients, staffs & doctors for upcoming appointments
    • Reduced Administrative burden
  • Medicine Inventory Tracking

    • Timely Restocking
    • Efficient Management
    • Reduced inventory management costs

Results

  • 40% Faster

    response time for routine inquiries

  • 30% Satisfaction

    to patients, more lives made better!

  • 25% Optimized

    Inventory level, reduced stockouts.

Performance Evaluation

  • Patient Engagement

    Enhanced through efficient AI chatbots and personalized care.

  • Operational Efficiency

    Streamlined scheduling and inventory tracking improved overall operations.

  • Treatment Outcomes

    More accurate diagnoses and better management of resources contributed to higher patient success rates.

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