Automating Communications in Project Management
with Custom AI Solutions

Integrations - Google Sheet, Jira, Microsoft Team, Slack, and Gmail.

📍Noida, India

The client is a mid-sized IT consulting and services company, serving businesses across India.

*Due to an NDA policy, the client’s name has not been disclosed.

The client faced persistent communication challenges that hindered their project management processes:

Unstructured Meeting Follow-Ups- Team meetings resulted in incomplete or unclear notes, leading to misunderstandings and delays in task execution. Ambiguities in assigning responsibilities slowed progress and caused inefficiencies.
Inefficient Information Retrieval- Team members frequently interrupted managers to ask about project updates. Routine inquiries such as "What's the status of Task A?" or "Who’s responsible for Task B?" disrupted workflows and delayed decisions.
Delays in Stakeholder Reporting- Preparing reports for stakeholders consumed significant time and often lacked clarity. Delays and inconsistencies in updates led to stakeholder dissatisfaction.

Assessment

At Attention.Sh, we collaborated closely with the client to understand their workflows. Interviews with managers, team members, and stakeholders helped identify pain points and define features needed for a tailored solution.
AI-Driven Meeting Summaries
- Integrated an AI transcription tool with Microsoft Teams to capture live meeting audio.
- Developed an automated pipeline to process transcriptions, extract key points, and identify action items.
- Configured email notifications to distribute summarized meeting notes immediately.
AI Chatbot Integration
- Deployed our NLP-powered custom AI Solution, within Slack and Microsoft Teams.
- Connected the chatbot to the project management platform, enabling real-time updates on task statuses, deadlines, and responsibilities.
- Designed the chatbot to respond to routine queries, reducing manager interruptions.
Stakeholders Reporting Automation
- Built a custom reporting module to pull data from Jira and other tools.
- Automated the generation of weekly status reports with visual dashboards, risk analyses, and upcoming milestones.
- Scheduled automated email delivery of reports every Friday, ensuring stakeholders stayed informed.

Attention.Sh deployed its Custom AI Solution to address the client's challenges, significantly improving efficiency and ROI.

Automated Communicaton
- Enhanced Collaboration
- Reduced Meeting Followup Times
- Smoother workflows
Increased Efficiency
- Answered Routine Inquiries
- Improved ROI
Increased Business Efficiency
- Focus on more pending tasks

25%

Increase in stakeholder satisfaction scores, driven by timely, visually appealing updates.
90%

of team members reported clearer meeting notes and better understanding of their responsibilities.
40%

Reduction in time spent on meeting follow-ups, with meeting summaries automatically distributed within 15 minutes.