Automating Purchase Requests & Approvals
with Custom AI Solutions

Integrations - Google Sheet, Gmail, Google Drive.

Industry - Paper Trading Industry

Client

📍Gurgaon, India

The client is engaged in paper trading business operating in India and Singapore. They deals with trading of global recycled and fresh paper.

*Due to NDA Signed with them, the name has not been disclosed.

Challenges

The client, a global distributor of paper products with operations in South Africa, USA, UK, Taiwan, and Singapore, serves a diverse clientele including retailers, publishers, and industrial buyers. Despite its market presence, the company faced operational inefficiencies that hindered its procurement processes:

  • Buyer-Supplier Mismatch: Frequent supplier changes disrupted operations and impacted buyer satisfaction.
  • Pricing Inconsistencies: Manual tracking of supplier quotes led to errors, missed discounts, and unoptimized costs.
  • Approval Delays: Lengthy approval cycles slowed down procurement and delayed order placements.
  • Rate Inquiry Challenges: The manual process of requesting daily paper rates from suppliers in multiple countries caused delays and inefficiencies.

Goals

  • Streamlined Purchase Requests through AI Communication Channels

  • Optimized Approval Workflows

  • Enhanced Supplier and Pricing Strategies

  • Increased Operational Transparency

Our Solutions

  • Automating Procurement Workflows

    • Unified Request Management: A centralized dashboard was introduced to aggregate purchase requests, ensuring accurate and non-redundant entries.
    • Approval Workflow Automation: Predefined rules allowed purchase requests to move swiftly through approval hierarchies.
    • Real-Time Error Detection: Automated checks identified and resolved inconsistencies before submission.

  • Supplier & Cost Optimization

    • Automated Rate Inquiry:
      Implemented an AI-powered system to streamline daily communication with suppliers across South Africa, USA, UK, Taiwan, and Singapore. This solution automated phone calls and text messages to gather real-time paper rates, which were then stored in a centralized system for quick analysis and actionable insights.
    • Dynamic Pricing Management:
      Enabled automatic comparison of supplier quotes to identify the most cost-efficient options, ensuring procurement decisions were both timely and cost-effective.
    • Supplier Performance Analysis:
      Utilized AI to evaluate historical data on supplier reliability, pricing consistency, and performance, ensuring partnerships with the most dependable vendors to optimize procurement workflows.

  • Transparent Tracking Mechanism

    • Integrated dashboards provided visibility into purchase statuses, order completion progress, and supplier compliance metrics.

Platform Integrations

  • nlp

How Attention.sh helped

Attention.Sh deployed its Custom AI Solution to address the client's challenges, significantly improving efficiency and ROI.

  • Increased Efficiency

    • Improved accuracy in purchase requests
    • Reduced Errors
    • Smoother workflows

  • Cost-Savings

    • Reduction in Procurement Cost
    • Improved ROI

  • Increased Business Efficiency

    • Focus on more pending tasks

Results

  • 100% no code
    40%
    Reduction in errors in purchase requests, ensuring smoother operations.
  • Image 1
    32%
    Reduction in procurement costs through optimized supplier alignment and negotiation insights.
  • Ui&ux ready
    50%
    Faster processing of purchase requests due to workflow automation.

Do You want to Streamline Your Business?

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